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Firstly, Allan was very responsive. I phoned him in the morning and he was knocking on the door by one o'clock the same day. Secondly, he found the problem very quickly (a rat had chewed through the drainage pipe). He had the replacement pipe on his van and fitted it then and there. He pointed to where the rat had come in to the house and explained both how to access it and how to ratproof the hole. Finally he was warm and easy to talk to, explained what he was doing and answered all my questions. One satisfied customer.
Thank you for the great review. I hope the pesky rodent doesn't return.
Alan made two visits. On the first he diagnosed the problem by listening to the dishwasher. He recommended the purchase of a diverter valve which he concluded was not working. On the second visit he fitted the diverter valve and the dishwasher has been working perfectly since then. He was good with the charges as he had some time 'left over' within the charge for the first visit which he allocated to the second visit, thereby keeping the cost to me as low as possible. Also, I didn't pay anything at the end of the first visit; I only paid at the end of the second visit once all the work was completed. This guy, Allan, is straight as a dye and I would recommend him to anyone having problems with their dishwasher with out any hesitation. A rare find; a recommendation from a friend!
Thank you for the great review. I am glad your dishwasher is working as it should.
Lovely guy and fixed our washing machine with no fuss. Cheers Allan!
Thank you for the review.
A great service from Allan who quickly worked out the fault with our oven and replaced the parts there and then - highly recommended.
Thank you for the 5* review.
Made an enquiry online and Allan was here the next day ! No heat from oven , replacement element needed , all done within 20 mins. Absolutely brilliant service , much appreciated.
Thank you for your 5* review, Happy New Year to you.